Fort Collins, CO
Frank, the owner of Mountain Rentals, provides exceptional customer service. I took a K2 ski that had delaminated to Frank to see what he would recommend I do with it. I had not bought this ski from Frank, and it was uncertain whether the damage would be covered under warranty. Frank took pictures of the damaged ski, email the pictures to K2, called them up, and got them to cover this damage under warranty. I consider this kind of service above and beyond what I would expect from any ski shop owner. I would highly recommend this shop to anyone looking for great equipment and great service!